Privacy Policy

This Privacy Policy outlines how Winy Mind Pvt Ltd (“the Site,” “we,” or “us”) collects, uses, and shares your personal information when you visit or make a purchase on our website.

Contact Us
If you have any questions, require further information about our privacy practices, or wish to file a complaint, please reach out to us via email at support@winyway.com.

Collection of Personal Information
When you interact with the Site, we collect information related to your device, your use of the Site, and necessary details to process your orders. If you contact us for customer support, we may collect additional information. In this policy, “Personal Information” refers to any data that can identify an individual. Below is an overview of the types of Personal Information we collect and the reasons for collection:

  • Device Information
    • Purpose: To ensure the Site loads correctly and to analyze usage for improving the user experience.
    • Source: Automatically collected through cookies, web beacons, log files, tags, or pixels when you access the Site.
    • Information Collected: Browser version, IP address, time zone, cookies, pages viewed, search terms, and interactions with the Site.
  • Order Information
    • Purpose: To fulfill your orders, process payments, arrange shipping, provide invoices or order confirmations, communicate with you, screen orders for potential fraud or risk, and send you promotional content related to our products or services.
    • Source: Provided by you during the purchase process.
    • Disclosure: Shared with Razorpay, our payment gateway provider.
    • Information Collected: Name, billing and shipping address, payment details (including credit card numbers), email, and phone number.
  • Customer Support Information
    • Purpose: To assist you with customer support inquiries.
    • Source: Collected directly from you.
    • Disclosure: Shared with support team members as necessary.
    • Information Collected: Name, email, phone number, and details of your inquiry.

Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has shared personal information with us, please contact us at the provided email address to request its deletion.

Sharing of Personal Information
We may share your personal information with service providers to help us provide our services and fulfill our contracts with you. For example, we may need to share your details to comply with applicable laws or to respond to legal requests. Additionally, we may share your information with partners involved in providing the products and services to you.

Behavioral Advertising
We use personal information to deliver targeted advertisements or marketing communications that may interest you. For example:

  • We use Google Analytics to understand how our customers use the Site. You can learn more about how Google handles your personal data here: Google Privacy Policy. You can opt-out of Google Analytics here: Google Analytics Opt-out.
  • We share data about your interactions on our site, your purchases, and your engagement with ads with our advertising partners. This information may be collected via cookies or other similar technologies.

To learn more about targeted advertising, you can visit the Network Advertising Initiative’s educational page: How Online Advertising Works.

You can opt out of personalized advertising through the following platforms:

  • Facebook: Facebook Ad Settings
  • Google: Google Ad Settings
  • Bing: Bing Ads Personalization

You can also opt-out from certain advertising services through the Digital Advertising Alliance’s opt-out portal: DAA Opt-Out.

Cookies
A cookie is a small file stored on your device when you visit the Site. We use different types of cookies such as functional, performance, advertising, and social media cookies. Cookies improve your browsing experience by remembering preferences like your login details and regions. They also help us understand how visitors use the site, including whether it’s their first visit or if they’re a repeat visitor.

Cookies can be “persistent” (lasting for a set period) or “session” cookies (lasting only for the duration of your session). Most of the cookies we use are persistent, with expiration times ranging from 30 minutes to two years.

You have the option to control cookies through your browser settings. However, disabling or blocking cookies may impair your user experience, and some areas of the site may no longer be accessible.

For detailed instructions on how to manage cookies, please visit All About Cookies.

Do Not Track
Please note that due to varying standards for “Do Not Track” signals, we do not alter our data collection practices in response to such signals.

Changes to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices or for legal, operational, or regulatory reasons.

Complaints
If you wish to file a complaint about our privacy practices, please contact us via email or mail as provided in the “Contact” section.